Delivery Policy
📦 Delivery Policy
At Horgan Fitness, we are committed to delivering your order quickly, safely, and with full transparency.
🚚 Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with your tracking information.
Please ensure all shipping details are correct at checkout. We are not responsible for delays or lost parcels caused by incorrect addresses.
⏱️ Delivery Timeframes
Estimated delivery times are:
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Ireland & UK: 5–10 business days
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Europe: 7–12 business days
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Worldwide: 7–15 business days
Delivery times may vary depending on demand, carrier delays, or customs clearance in your country.
📍 Tracking Your Order
All orders come with tracked delivery.
Once shipped, you will receive an email with your tracking number so you can follow your parcel’s journey.
If tracking has not updated after 5 business days, please contact us and we’ll investigate immediately.
💶 Customs & Duties
For international orders, customs fees or import taxes (if applicable) are the responsibility of the customer. These are set by your local customs authority and are outside our control.
📦 Lost or Delayed Orders
If your order has not arrived within 15 business days, please contact our support team at:
📧 horganfitness@hotmail.com
We will either:
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Send a replacement, or
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Issue a full refund
No stress, no hassle.
💬 Customer Support
Your satisfaction is our priority. If you have any questions about shipping, delivery, or your order status, our support team is always happy to help.
📧 horganfitness@hotmail.com
🕒 Response time: within 24 hours (Monday–Friday)